Effective Date: 16 March 2025
1. Introduction
Welcome to Al Marjan Tours
("we," "our," or "us"). By using our website,
booking services, or engaging with our tours, you agree to comply with these
Terms of Use. If you do not agree with these terms, please refrain from using
our services.
2. Eligibility & Booking
- You must be at least 18 years old to make a booking.
- It is your responsibility to provide accurate and complete
information at the time of booking.
- We reserve the right to refuse or cancel any booking at our
discretion.
3. Payments & Pricing
- All prices are listed in [Currency] and are subject to change
without notice.
- Payment must be made in full at the time of booking unless
otherwise specified.
- If payments are made via credit card, a 5% service charge
may apply for refunds.
4. Cancellation & Refunds
- Cancellation requests must be made in writing (email or fax).
- Refunds will be processed according to our Cancellation &
Refund Policy.
- No refunds will be issued for no-shows, unused services, or
last-minute cancellations.
5. Tour Policies & Customer
Responsibilities
- You must arrive on time at the designated meeting point. Late
arrivals may result in loss of service without a refund.
- You are responsible for ensuring you have valid identification,
visas, and necessary travel documents.
- Al Marjan Tours is not responsible for personal items lost or
stolen during the tour.
6. Service Modifications &
Cancellations by Us
- We reserve the right to modify or cancel tours due to
unforeseen circumstances (e.g., weather, government restrictions, safety
concerns).
- If a tour is cancelled by us, you will be offered a rescheduled
date or a full refund.
7. Liability Disclaimer
- Al Marjan Tours is not responsible for injuries, accidents, delays,
or losses incurred during the tour.
- By participating in our tours, you acknowledge and accept the risks
involved in travel activities.
- We are not liable for third-party service providers' actions,
including hotels, transport, or event operators.
8. Intellectual Property
- All content on our website (text, images, logos, tour descriptions)
is the property of Al Marjan Tours and may not be copied, modified, or
distributed without permission.
9. Privacy & Data Protection
- We collect and process personal information in accordance with our Privacy
Policy.
- By using our services, you consent to the collection and use of
your data as described in our policy.
10. Governing Law & Dispute
Resolution
- These terms are governed by the laws of Dubai, United Arab Emirates.
- Any disputes shall be resolved through negotiation. If unresolved,
disputes will be subject to arbitration in Dubai, United Arab Emirates.
11. Changes to Terms
- We reserve the right to update these Terms of Use at any time.
- Continued use of our services constitutes acceptance of the revised
terms.
12. Contact Us
For any questions
regarding these Terms of Use, contact us at:
📧 Email: info@almarjantours.com
📞 Phone: +97142220444
