Effective Date: 16 March 2025

1. Introduction

Al Marjan Toursim LLC ("we," "our," or "us") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our services or website.

2. Information We Collect

We may collect the following types of personal data:

• Personal Details: Name, email, phone number, and address.
• Payment Information: Credit/debit card details (processed securely through third-party payment gateways).
• Booking Details: Travel dates, tour preferences, and special requests.
• Device & Browsing Information: IP address, browser type, and cookies for website analytics and functionality.

3. How We Use Your Information

We use your data for the following purposes:

• Booking & Customer Support: To process reservations, confirm bookings, and provide customer assistance.
• Payments & Refunds: To process transactions securely.
• Marketing & Promotions: To send updates, offers, and travel recommendations (you may opt out anytime).
• Legal Compliance: To meet regulatory and security requirements.

4. How We Protect Your Information

• We use encryption and secure servers to protect personal and payment data.
• Access to customer information is restricted to authorized personnel only.
• We do not sell, rent, or share your personal data with third parties except for service fulfilment (e.g., tour operators, payment processors).

5. Cookies & Tracking Technologies

We use cookies to enhance user experience, track website traffic, and improve our services. You can manage cookie settings in your browser.

6. Third-Party Services

• We may share necessary data with third-party vendors (e.g., hotels, transport providers) to complete your booking.
• Payment transactions are handled by secure third-party payment processors.

7. Data Retention

We retain personal information only as long as necessary for business, legal, or compliance reasons.

8. Your Rights

You have the right to:

• Access, update, or request deletion of your personal data.
• opt out of marketing communications.
• Request details on how your data is used.

9. Contact Information

For privacy-related inquiries or data requests, contact us at:
📧 Email: info@almarjantours.com

📞 Phone: +97142220444

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.